CostForge FAQ

Straight answers about CostForge.

Product answers based on the current CostForge feature reference, with changing subscription details kept on the pricing page.

Quoting & costing

What is CostForge?

CostForge is quoting and job-costing software for service and project businesses. It connects client records, jobs and detailed quotes, with labour costing, reusable quote structures, branded client output and quote tracking. It is not positioned as a full ERP, complete accounting package or full project-management suite.

What can I include in a CostForge quote?

Quotes can include structured and nested line items, quantities, unit prices, staff hours, tax, payment terms, terms and conditions, issue and expiry dates, and an internal margin percentage. Individual quote items can also be hidden from the client-facing version when they are only needed for internal costing detail.

How does labour costing work?

Administrators can define staff roles with hourly rates. Quote items can then use staff hours with a selected role, number of hours and rate-derived value, helping teams apply consistent labour inputs when building quotes.

Can I reuse quote templates?

Yes. CostForge supports saving a complete quote as a template and saving item groups for reuse. Templates can be searched, previewed, edited, archived and restored, then imported into another quote and adjusted for the new job.

Clients, jobs & approvals

How are clients, jobs and quotes organised?

The core hierarchy is Client → Job → Quote. A client can have multiple jobs, and a job can have multiple quotes. Jobs support active, on-hold and completed statuses, while quotes support draft, sent, accepted and declined statuses.

Can clients accept quotes online?

Yes. CostForge can send a client a secure public quote link. The client can review the quote, enter their name, provide a signature and submit an accept or decline response without needing a staff account.

Can I preview what the client will see?

Yes. CostForge has a separate client-facing quote view designed to show the relevant scope, totals, terms and business branding while keeping internal costing and margin information separate.

Can CostForge produce quote PDFs?

Yes. CostForge supports client-facing branded quote PDFs and separate internal PDF concepts. Client output is designed to avoid exposing internal margin and costing detail.

Team & reporting

Does CostForge support multiple users?

Yes. Workspace roles are Owner, Admin and Member. Administrators can invite users, choose roles, change roles, deactivate or reactivate users, and delete users. The Owner role has additional protection compared with ordinary Admin and Member roles.

What reporting is available?

Operational reporting includes client, job and quote totals; quote conversion; job completion; quote and job status counts; open quotes requiring follow-up; and recent quote activity. CostForge should not be treated as an unrestricted business-intelligence suite.

Xero integration

Is the CostForge Xero integration available?

Yes. The Xero integration is live and released. Businesses can connect a Xero organisation, configure supported invoice behaviour for accepted quotes, create Xero invoice records from accepted work when enabled, and synchronise supported invoice status information.

Does Xero make CostForge a full accounting package?

No. Xero is the accounting integration; CostForge focuses on the pre-work commercial workflow around clients, jobs, quotes, costing, approval and supported quote-to-invoice handoff. It is not a replacement for a complete accounting package.

Pricing & product scope

Where can I find current CostForge pricing and plan details?

Use the CostForge pricing page for current subscription prices, plans, limits, entitlements and promotions. Commercial plan details are kept there so this FAQ does not duplicate information that may change.

Does CostForge provide live supplier prices or drawing takeoff?

Those capabilities are not part of the authoritative product feature reference. Enter the material, service and labour inputs that apply to the job rather than assuming CostForge supplies live construction market prices or automatic drawing takeoff.

Does CostForge include scheduling, dispatch or field-service certification?

Those capabilities are not part of the authoritative product feature reference. CostForge is strongest around client records, jobs, quoting, labour costing, client approval, branded output, operational quote/job reporting and supported Xero invoice workflows.

Need the commercial details?

Keep pricing facts in one place.

See the pricing page for current subscription prices, plan details, limits, entitlements and promotions.

View pricing